Free delivery throughout the EU
At Houseify, you never pay delivery charges within the EU. No minimum order value, no small print. Worldwide delivery available on request.
Free in the EU
No minimum amount
Fast processing
Ordered before 17:00, shipped the same day
Insured track & trace
You can track your parcel live right to your door
Delivery times by product
Our Berber rugs are handmade and unique. Delivery times vary depending on the type of product, as some are dispatched straight from stock whilst others are made to order specifically for you.
| Product | Processing | Delivery |
|---|---|---|
| Tiziri and Alkadiri Berber our own stock: Alkadiri and Tiziri |
Ordered before 17:00, same day | 2-4 days (max 5 working days) |
| All other rugs, cushions, and poufs | 1–2 working days | 4-8 days (max 5-10 working days) |
| Customised solutions or special requests | By mutual agreement | By mutual agreement |
Need a gift in a hurry?
Before placing your order, please contact us via info@houseify.com or call +31 315 260 240. In many cases, we can arrange express delivery.
Here’s how it works, step by step
- Order placedYou will receive a confirmation email within a few minutes.
- Processing in our warehouseWe personally check every rug for quality before it is packed.
- Sent with trackingAs soon as your parcel is on its way, you’ll receive an email with a tracking link.
- Delivery to your addressThe delivery driver will deliver your order as agreed. Not at home? In that case, they will try again or deliver to a collection point.
Worldwide delivery
We also deliver outside the EU. We regularly ship to the United Kingdom, the United States, Canada, Australia and the Middle East. Additional shipping and import charges may apply for destinations outside the EU. You can view the exact rates during the checkout process, or request them in advance via info@houseify.com.
VAT for customers in other EU countries
Houseify sells throughout the EU and submits VAT returns via the Dutch Tax and Customs Administration’s EU One-Stop Shop (OSS) scheme. We charge the VAT rate applicable in your country (destination principle); the price you see always includes the VAT applicable in your country. As a customer, you do not need to make any additional arrangements. The VAT rate may vary slightly from one EU country to another and is displayed at checkout.
Our delivery partners
Voor standaard formaten werken we samen met bekende vervoerders zoals PostNL, DHL, FedEx en nationale vervoerders. Grote kleden zijn te fors voor reguliere pakketdiensten en worden bezorgd door gespecialiseerde transporteurs die ervaring hebben met grote zendingen. In beide gevallen kies we per bestelling de vervoerder die past bij het formaat en je locatie, en wordt alles verzekerd verzonden met track & trace.
Frequently asked questions about delivery
Niets. Alle bestellingen binnen de EU worden gratis verzonden, ongeacht het formaat of gewicht van het kleed.
Yes. As soon as your parcel leaves our warehouse, you’ll receive a track & trace link via email. You can use this to track your parcel in real time right to your door.
The courier will attempt to deliver the parcel again or take it to a nearby collection point. You will receive a note or a digital notification to that effect.
Yes, we deliver worldwide. Shipping and import charges may apply for destinations outside the EU. If you’re unsure, please get in touch and we’ll calculate the costs for you in advance.
Each rug is rolled up tightly and packed securely in sturdy plastic wrap or a box to protect it from moisture and creasing during transport.
Please contact us within 48 hours via info@houseify.com with photos of the damage. As we ship with insurance, we’ll always sort this out for you, free of charge.
Yes, please let us know in the comments field at checkout when you’d prefer to receive it. We’ll arrange for it to be dispatched accordingly.
Any questions about your order?
Our team is on hand to help you, offering a personalised and hassle-free service.
See also: Returns · Warranty · Frequently Asked Questions
