Everything you need to know about our rugs, the craftsmanship behind them, sizes, ordering, delivery and care. Can\u2019t find the answer to your question? Feel free to email us.<\/p>\n\n\n\n
Onze vloerkleden worden gemaakt in de landen waar de traditionele weeftechnieken vandaan komen: Marokko voor onze Berbers en Boucherouites, Turkije en Pakistan voor onze Perzische en Gabbeh kleden, en India voor een deel van onze kelims. We werken samen met Marokkaans-Nederlandse leveranciers die deep roots hebben in het ambacht en voor ons de kwaliteitscontrole doen.<\/p>\n<\/details>\n\n\n\n Our Berber, Boujaad, Azilal, Beni Ouarain, Beni Mguild, Gabbeh and Persian rugs are all hand-knotted or hand-woven. This means that a weaver spends weeks or even months working on a single rug, knot by knot. Each product on our site is labelled as either handmade or machine-made, so you can always make an informed choice.<\/p>\n<\/details>\n\n\n\n Our hand-knotted rugs are usually made from 100% natural sheep\u2019s wool, sometimes combined with cotton for the warp (the base structure). Wool is durable, stain-resistant, flame-retardant and naturally temperature-regulating. Boucherouite rugs are made from recycled fabric, which makes them unique and sustainable. We only use synthetic materials in specifically labelled machine-woven rugs.<\/p>\n<\/details>\n\n\n\n Traditional Berber rugs in natural shades (white, cream, grey, brown) derive their colour from the natural hue of the wool itself. Coloured rugs are dyed using a blend of natural plant extracts and modern dyes. High-quality rugs predominantly use natural dyes that remain stable and do not run under normal use.<\/p>\n<\/details>\n\n\n\n A hand-knotted Berber rug takes weeks or even months of manual labour to produce: selecting and spinning the wool, setting up the warp, and then tying tens of thousands of knots per rug. This involves craftsmanship, time and fair payment for the weaver. Machine-woven rugs can be made in a few hours and are therefore considerably cheaper. At Houseify, what you pay goes towards the rug itself, not towards retail space or middlemen.<\/p>\n<\/details>\n\n\n\n With normal domestic use and proper care, our hand-knotted rugs will last for decades. Hand-knotted wool rugs that are between 50 and 80 years old are still fully functional in many homes. We have such confidence in our own collection that we offer a 10-year Signature Guarantee.<\/p>\n<\/details>\n\n\n\n Yes. Every hand-knotted rug is a unique piece. Even within the same design, the size, colour tones and pattern may vary slightly, as weavers work from memory and tradition rather than following exact patterns. Minor irregularities are not a flaw but rather a testament to authentic craftsmanship.<\/p>\n<\/details>\n\n\n\n Would you like to find out more about our Berber collection? Take a look at our Berber rugs page<\/a> with detailed information on the four main types.<\/p>\n\n\n\n A Berber rug is a hand-knotted wool rug made by the Berber (Amazigh) peoples in the Atlas Mountains of Morocco. The tradition dates back thousands of years. Characteristic features include the natural wool, geometric patterns with deep symbolic meaning, and the variation across regions and tribes. Each pattern tells a story about life, fertility, protection or nature.<\/p>\n<\/details>\n\n\n\n The four main types in our collection are:<\/p>\n Beni Ouarain:<\/strong> Shaggy rugs in cream or ivory with minimalist black lines, originating from the Middle Atlas Mountains.<\/p>\n Azilal:<\/strong> vibrantly coloured rugs featuring abstract patterns, often on a white background, from the region around the town of Azilal.<\/p>\n Beni Mguild:<\/strong> warm reddish-brown shades with more decorative patterns and a thick pile.<\/p>\n Boujaad:<\/strong> richly coloured rugs in bright shades of pink, orange and purple from the Boujaad region.<\/p>\n<\/details>\n\n\n\n Look out for these features: hand-knotted (visible when you look at the back, where you can see the knots), 100% wool or wool with a cotton core, slight irregularities in pattern and size, and variations in colour depth due to natural dyes. A machine-made rug has a smooth, uniform reverse side and often contains synthetic fibres. At Houseify, we explicitly state the origin and manufacturing method for every product.<\/p>\n<\/details>\n\n\n\n Berber patterns are not random decorations. Diamonds often symbolise femininity or fertility, zigzag lines represent water or movement, and crossed lines signify protection. Each tribe also has its own variations. Weavers adapt these motifs to what they wish to express: a wedding, a birth, a prayer. This makes every rug a piece of documented culture.<\/p>\n<\/details>\n\n\n\n Yes. Natural wool is an excellent insulator, but at the same time allows heat to pass through effectively with underfloor heating. Do, however, choose a rug with a pile that isn\u2019t too thick (under 2 cm) for optimal heat transfer. Our Beni Ouarain rugs have a long pile and are therefore less suitable for underfloor heating than the shorter-pile varieties.<\/p>\n<\/details>\n\n\n\n Absolutely. Natural wool is hypoallergenic, flame-retardant and, in a sense, self-cleaning (dirt remains on the surface and is easy to remove). The soft pile provides a comfortable surface to play on. However, we do recommend vacuuming newly purchased rugs more frequently during the first few weeks, as loose fibres are released which can be picked up whilst crawling on the rug.<\/p>\n<\/details>\n\n\n\n Absolutely. It\u2019s precisely this combination that works so well: the warm, organic texture of a Berber rug contrasts beautifully with sleek, modern furniture and white walls. White Beni Ouarains are extremely popular in minimalist and Scandinavian interiors, whilst colourful Azilals or Boujaads add character to tranquil spaces.<\/p>\n<\/details>\n\n\n\n Een goede vuistregel: je kleed moet groot genoeg zijn om minstens de voorpoten van je zitbank en stoelen te bedekken. Voor een standaard woonkamer<\/a> werkt 200×300 cm meestal goed, voor een ruimere zithoek 240×340 cm of 300×400 cm. Een te klein kleed laat een kamer juist kleiner voelen.<\/p>\n<\/details>\n\n\n\n The classic rule is to leave between 30 and 60 cm of floor space around the rug. Too little space makes the rug look cramped, whilst too much makes it appear disconnected from the rest of the room. In a standard room, aim for around 40 cm to achieve a natural balance.<\/p>\n<\/details>\n\n\n\n Choose a tablecloth that extends at least 60 cm beyond the table on each side, so that chairs remain on the tablecloth even when pushed back. For a 160 cm table, you\u2019ll need a tablecloth at least 280 cm wide; for a 200 cm table, at least 320 cm.<\/p>\n<\/details>\n\n\n\n Three options work well: a large rug (at least 240\u00d7300 cm) on which the bed and bedside tables stand, a single rug measuring 160\u00d7230 cm at the foot of the bed, or two runner-style rugs measuring 80\u00d7200 cm on either side of the bed.<\/p>\n<\/details>\n\n\n\n For a hallway, choose a runner: narrow and long, usually 70\u201390 cm wide and 200\u2013300 cm long. Leave at least 10 cm of floor visible on both sides. Rugs in the hallway often get a lot of foot traffic, so opt for a flat-woven style (kilim, low-pile) that is easier to keep clean.<\/p>\n<\/details>\n\n\n\n Yes, that\u2019s perfectly fine. Do make sure to use a non-slip underlay so that the decorative rug doesn\u2019t slip. It looks particularly good to liven up a soft, plain base (such as neutral carpeting) with a hand-knotted wool rug.<\/p>\n<\/details>\n\n\n\n For specific sizes or colours, we can sometimes arrange for our suppliers to make rugs to order. Please note that delivery times will be longer in such cases (usually 8 to 16 weeks) and a minimum order quantity applies. Email info@houseify.com<\/a> We\u2019ll discuss your requirements and see what\u2019s possible.<\/p>\n<\/details>\n\n\n\n Vacuum regularly (once or twice a week if used frequently), preferably without a rotating brush as this can damage the pile. Turn the rug over every six months to ensure even wear. Shake or beat the rug outdoors once or twice a year. Avoid prolonged direct sunlight in one spot.<\/p>\n<\/details>\n\n\n\n Yes, that is perfectly normal. New hand-knotted woollen rugs shed loose fibres during the first 4 to 8 weeks. These are remnants of the knotting process that will disappear on their own. Vacuum a little more often during this period, but not too vigorously. If the shedding is still significant after 3 months, please contact us.<\/p>\n<\/details>\n\n\n\n For wet stains: blot immediately with a clean white cloth (never rub, as this pushes stains deeper into the fabric). Work from the outside in. For stubborn stains, use a mild wool detergent diluted in lukewarm water. Always test on an inconspicuous area first. For wine, oil or blood: please contact us for advice specific to your type of rug.<\/p>\n<\/details>\n\n\n\n No, never. Hand-knotted woollen rugs must not be put in the washing machine. The wool may felt, the structure may become distorted and the colours may bleed. For a thorough clean, we recommend a specialist rug cleaner who has experience with hand-knotted rugs.<\/p>\n<\/details>\n\n\n\n Under normal conditions, once every 3 to 5 years is sufficient. If the rug is in a high-traffic area or you have pets, then every 2 years. Choose a rug cleaner that specialises in wool and natural fibres, not a general cleaner that uses steam or harsh chemicals.<\/p>\n<\/details>\n\n\n\n This is a common problem, especially on smooth floors such as laminate, wood or tiles. The solution is an anti-slip underlay (also known as a backing). This is a thin mat that goes underneath your rug and prevents it from sliding. It also protects your floor from scratches caused by the rug\u2019s backing and extends the life of your rug.<\/p>\n<\/details>\n\n\n\n Turn the rug over every 6 months to ensure that any discolouration caused by sunlight occurs evenly. Close the curtains during the day if the sun is strong. If necessary, use UV-resistant film on windows that shine directly onto the rug. Please note: natural wool dyed with vegetable dyes will always fade slightly over the years; this is part of the material\u2019s living character.<\/p>\n<\/details>\n\n\n\n We accept payments via iDEAL, credit card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay and Klarna (pay later). All payments are processed via a secure connection.<\/p>\n<\/details>\n\n\n\n Yes, via Klarna. You\u2019ll receive the rug first and pay afterwards. Klarna applies its own terms and conditions and credit assessment, which you\u2019ll see during the ordering process.<\/p>\n<\/details>\n\n\n\n Immediately after completing your payment, you will receive a confirmation email containing your order number and a summary of your order. If you do not receive this email, please check your spam folder first; if you still haven\u2019t received it, please contact us via info@houseify.com<\/a>.<\/p>\n<\/details>\n\n\n\n As long as we haven\u2019t dispatched your order yet, you can still change or cancel it. Please contact us as soon as possible via info@houseify.com<\/a> or call +31 315 260 240<\/a>. Is the parcel already on its way? If so, you can make use of our returns policy.<\/p>\n<\/details>\n\n\n\n Yes, you will automatically receive an invoice by email at the address you provided when placing your order. For business orders, we can issue an invoice with a VAT number and additional details. Please specify this in the comments field at checkout.<\/p>\n<\/details>\n\n\n\n Yes. All prices on our website include 21% VAT. For shipments outside the EU, prices may be quoted exclusive of VAT, with any import duties payable by the recipient.<\/p>\n<\/details>\n\n\n\n A brief summary is provided below. For full details, please see our checkout page<\/a>.<\/p>\n\n\n\n Delivery within Europe is always free, with no minimum order value. For deliveries outside Europe, delivery and import charges may apply. You will see the exact costs at checkout.<\/p>\n<\/details>\n\n\n\n Our two in-house Berber rugs (Tiziri and Alkadiri) are posted the same day if ordered before 5 pm and are usually delivered within 2 to 4 days. All other products are processed within 1 to 2 working days, followed by a delivery time of 4 to 8 days (up to 5 to 10 working days).<\/p>\n<\/details>\n\n\n\n Yes. As soon as your parcel leaves our premises, you will receive an email containing a track & trace link that allows you to track your parcel in real time.<\/p>\n<\/details>\n\n\n\n A brief summary is provided below. For terms and conditions and the steps involved, please see our returns page<\/a>.<\/p>\n\n\n\n Yes, you have 30 days from receipt to return your order. The rug must be in its original condition, and you must first notify us of the return via info@houseify.com<\/a>.<\/p>\n<\/details>\n\n\n\n For standard returns, you are responsible for the return costs. You can choose to either send the item back yourself or have us arrange it (costs are known in advance and will be deducted from your refund). In the case of damaged or incorrectly delivered products, we will cover all costs.<\/p>\n<\/details>\n\n\n\n Once we have received and approved your return, we will refund the amount using the same payment method. This usually takes 3 to 5 working days, but will be completed within 14 days at the latest.<\/p>\n<\/details>\n\n\n\n A brief summary is provided below. For full details and the claims process, please see our warranty page<\/a>.<\/p>\n\n\n\n All products are covered by the statutory 2-year guarantee of conformity. On top of the statutory guarantee, we offer a 10-year Houseify Signature Guarantee on our own Berber collection.<\/p>\n<\/details>\n\n\n\n Our own hand-knotted Berber collection. Currently, this includes the White Berber Rug<\/a> and the Berber Mottled White<\/a>.<\/p>\n<\/details>\n\n\n\n If your claim is valid, you will receive a replacement rug free of charge. We will collect the original rug from you; you don\u2019t need to do anything. If the specific rug is no longer available, we will offer an equivalent alternative or a refund.<\/p>\n<\/details>\n\n\n\n Houseify is een Nederlandse webshop gevestigd in Varsseveld, gespecialiseerd in hand-knotted rugs<\/a> uit Marokko, Turkije en India, plus bijpassende kussens en poefs. We zijn ingeschreven bij de KvK onder nummer 75504014. Lees meer op onze About us page<\/a>.<\/p>\n<\/details>\n\n\n\n We operate primarily as an online shop. Do you have a specific rug in mind and would you like to see it in person? Please get in touch; in some cases, we may be able to arrange an appointment at our premises in Varsseveld.<\/p>\n<\/details>\n\n\n\n Email info@houseify.com<\/a> or call +31 315 260 240<\/a> (Monday to Friday, 10:00 am to 6:00 pm). We usually reply to emails within one working day.<\/p>\n<\/details>\n\n\n\n You can find our reviews on our reviews page<\/a>. We use verified Google Reviews, so you can be sure that all reviews come from real customers.<\/p>\n<\/details>\n\n\n\n Yes, we regularly work with interior designers, stylists, hotels and restaurants. For business customers, we offer tailored terms and conditions, invoicing with a VAT number and, if required, bespoke rugs. Please get in touch to discuss the options.<\/p>\n<\/details>\n\n\n\n We\u2019d be happy to help you personally. Please feel free to email or call us; we usually reply within one working day.<\/p>\n\n\n\n Email info@houseify.com<\/a> See also: Dispatch<\/a> \u00b7 Returns<\/a> \u00b7 Warranty<\/a><\/p>","protected":false},"excerpt":{"rendered":" Antwoorden op alle veelgestelde vragen Alles wat je wilt weten over onze vloerkleden, het ambacht erachter, maten, bestellen, verzending en onderhoud. Staat je vraag er niet bij? Mail ons gerust. Over onze vloerkleden Waar komen de vloerkleden van Houseify vandaan? Onze vloerkleden worden gemaakt in de landen waar de traditionele weeftechnieken vandaan komen: Marokko voor […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-29932","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/pages\/29932","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/comments?post=29932"}],"version-history":[{"count":15,"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/pages\/29932\/revisions"}],"predecessor-version":[{"id":37885,"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/pages\/29932\/revisions\/37885"}],"wp:attachment":[{"href":"https:\/\/houseify.com\/en\/wp-json\/wp\/v2\/media?parent=29932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Are your rugs really handmade?<\/summary>\n
What materials do you use?<\/summary>\n
Are the colours natural or artificial?<\/summary>\n
Why are hand-knotted rugs more expensive?<\/summary>\n
How long does a hand-knotted wool rug last?<\/summary>\n
Is every rug unique?<\/summary>\n
Berber rugs<\/h3>\n\n\n\n
What exactly is a Berber rug?<\/summary>\n
What are the different types of Berber rugs?<\/summary>\n
How can I tell if a Berber is genuine?<\/summary>\n
What do the symbols in Berber patterns mean?<\/summary>\n
Are Berber rugs suitable for underfloor heating?<\/summary>\n
Are Berber rugs suitable for children and babies?<\/summary>\n
Do Berber rugs work in modern interiors?<\/summary>\n
Dimensions and installation<\/h3>\n\n\n\n
What size rug would suit my living room?<\/summary>\n
How much of the floor should remain visible around the rug?<\/summary>\n
What size fits under a dining table?<\/summary>\n
What size is suitable for the bedroom?<\/summary>\n
What is a suitable size for the hall?<\/summary>\n
Can I put a rug on top of a rug?<\/summary>\n
Do you also offer bespoke services?<\/summary>\n
Maintenance and care<\/h3>\n\n\n\n
How do I care for a hand-knotted wool rug?<\/summary>\n
My new rug is shedding a lot of fluff \u2013 is that normal?<\/summary>\n
How do I remove stains?<\/summary>\n
Can I put my rug in the washing machine?<\/summary>\n
How often should I have my rug professionally cleaned?<\/summary>\n
Why does my rug slide across the floor?<\/summary>\n
How can I prevent colours from fading?<\/summary>\n
Ordering and payment<\/h3>\n\n\n\n
What payment methods do you accept?<\/summary>\n
Can I pay later?<\/summary>\n
How do I know if my order has gone through?<\/summary>\n
Can I still change my order?<\/summary>\n
Will I receive an invoice?<\/summary>\n
Do the prices include VAT?<\/summary>\n
Dispatch<\/h3>\n\n\n\n
How much does delivery cost?<\/summary>\n
How soon will my order be delivered?<\/summary>\n
Can I track my parcel?<\/summary>\n
Returns<\/h3>\n\n\n\n
Can I return a rug?<\/summary>\n
Who pays for the return postage?<\/summary>\n
When will I get my money back?<\/summary>\n
Warranty<\/h3>\n\n\n\n
What is the warranty on your products?<\/summary>\n
Which products are covered by the 10-year Signature Guarantee?<\/summary>\n
What happens when a valid warranty claim is made?<\/summary>\n
About Houseify<\/h3>\n\n\n\n
Who is Houseify?<\/summary>\n
Does Houseify have a physical shop?<\/summary>\n
How can I get in touch?<\/summary>\n
Where can I find your reviews?<\/summary>\n
Do you work with interior designers or business clients?<\/summary>\n
Can\u2019t find your question here?<\/h3>\n\n\n\n
\nCall +31 315 260 240<\/a><\/p>\n\n\n\n